FAQ
Last updated: August 1, 2026
Frequently Asked Questions
Where are you located?
We are based in Dubai, United Arab Emirates, and proudly serve customers across the UAE.
Are your posters framed?
Yes. All framed products are delivered fully assembled and ready to hang unless stated otherwise on the product page.
How long does delivery take?
Most orders are delivered within 2–5 business days across the UAE.
Delivery times may vary depending on the destination and product availability.
Can I track my order?
Yes. Once your order has been dispatched, you will receive a confirmation email with tracking information.
What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay, Google Pay, and other payment methods available during checkout.
Can I cancel my order?
Orders may be cancelled before production or shipping begins.
Please contact us as soon as possible if you need to make changes.
What if my order arrives damaged?
If your order arrives damaged or incorrect, contact us within 48 hours of delivery.
Please include your order number and photographs of the product and packaging.
How can I contact you?
General enquiries:
Customer support: