Shipping policy
Shipping Policy
Last updated: August 1, 2026
At Posters UAE, every order is carefully prepared to ensure it arrives safely, securely packaged, and ready to elevate your space.
This Shipping Policy explains how we process, prepare, and deliver your order.
Order Processing
All orders are processed after payment has been successfully received.
As many of our products are prepared specifically for each order, processing times may vary depending on production requirements, product availability, order volume, and seasonal demand.
We always aim to prepare and dispatch orders as efficiently as possible while maintaining the quality standards our customers expect.
If an order requires significantly longer processing than usual, we will contact you with an update.
Delivery
We currently deliver throughout the United Arab Emirates.
Delivery times vary depending on your location, the selected shipping method, courier availability, and operational conditions.
While we always strive to deliver orders promptly, all delivery timeframes provided are estimates and should not be considered guaranteed.
Shipping Fees
Shipping charges, where applicable, are calculated during checkout before payment is completed.
From time to time, Posters UAE may offer complimentary shipping promotions. Any active offers will be displayed on our website.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email.
Where available, tracking information will be provided so you can follow your shipment throughout the delivery process.
If you require assistance with your shipment at any stage, please contact us at:
Delivery Information
Customers are responsible for providing accurate shipping information, including the full delivery address, contact number, and any relevant delivery instructions.
Incorrect or incomplete information may result in delays or additional delivery charges.
Failed Deliveries
If delivery cannot be completed because the customer is unavailable, the address provided is incorrect, or the courier is unable to reach the recipient, additional delivery attempts or redelivery fees may apply.
Damaged or Incorrect Orders
Every order is carefully inspected and securely packaged before leaving our facility.
If your order arrives damaged or you receive an incorrect item, please contact us within 24 hours of delivery.
To help us resolve the issue quickly, please include:
- your order number;
- clear photographs of the product;
- photographs of the packaging;
- a brief description of the issue.
After reviewing the information provided, we will work with you to determine the most appropriate solution, which may include a replacement, repair, store credit, or refund where appropriate.
Delivery Delays
Occasionally, deliveries may be affected by circumstances outside our reasonable control, including but not limited to:
- severe weather;
- public holidays;
- courier delays;
- transportation disruptions;
- technical or operational issues;
- other unforeseen events.
Should a significant delay occur, we will make every reasonable effort to keep you informed.
International Shipping
At this time, Posters UAE primarily serves customers within the United Arab Emirates.
International shipping may become available in the future. Updates will be announced on our website.
Contact Us
If you have any questions regarding shipping, delivery, or your order, our team will be happy to assist.
General inquiries: hello@postersuae.com
Order support: support@postersuae.com